
Trusted by algorithmic traders worldwide
Real people, around the clock
Questions about setup, platforms, billing or a server that isn't behaving? The support team answers by live chat, email or the form below.
- Live chat
- 24/7
- Support included
- Every plan
- Typical first reply
- ~15 min
Rather write it down?
Send the details and we reply by email, usually within a few hours.
To get a faster answer, include:
- Your server name or the email on your account
- The platform and broker you trade with
- What you expected, and what happened instead
- Any error message, word for word
Never send your server password. We'll never ask for it.
Other ways in
Partnerships
Want to work with us, or have a business question? Email the team.